General Terms and Conditions of Sale and Terms of Use

General conditions of sale

1. Seller Identification

These General Terms and Conditions of Sale are those of the company SILA PARIS WATCHES, a simplified joint-stock company with a share capital of 200,000 euros, whose registered office is located at 40 av Galliéni - 92400 Courbevoie, registered in the trade and companies register under number 895 178 010 RCS Nanterre. Its Siret number is 895 178 010 00016 and its intra-community VAT number is FR 93895178010

2. Scope and acceptance of the general conditions of sale

The purchase of products offered on the website www.sila-paris.com/ (hereinafter the " Site ") is subject to these general terms and conditions of sale of the Site (" General Terms and Conditions of Sale "). SILA PARIS products are exclusively intended for sale to end consumers, whether natural or legal persons, to the exclusion of any resellers or intermediaries acting on behalf of resellers. Consequently, the customer affirms that he or she is acting as an end consumer and that he or she does not intend to resell SILA PARIS products for commercial purposes.

SILA PARIS may update these Terms and Conditions of Sale at any time. You can review the current version of the Terms and Conditions of Sale at any time by clicking on the link. The Terms and Conditions of Sale in effect at the time the sales contract is entered into are those that are binding on you.

By visiting our Site and/or purchasing Products from the Site, you agree to be bound by the following terms and conditions, including any additional terms and conditions and policies referenced herein and/or accessible by hyperlink.

3. Order Terms

The Site allows you to order from the company SILA PARIS WATCHES a selection of products of the SILA PARIS brand (hereinafter the “ Product(s) ”), immediately online via the Internet for Delivery in France and abroad (see Article 8 “Delivery Terms”).

The Site does not allow special orders to be placed, which consist in particular of the creation of a product that does not exist or no longer exists in the SILA PARIS range, or of the adaptation or personalization of a product from the SILA PARIS collections, and of the manufacture of the latter by SILA PARIS. These General Conditions of Sale therefore do not apply to special orders.

4. Availability of Products

Our Product offers and prices are valid as long as they are visible on the Site, within the limits of available stocks. Errors or modifications may exceptionally exist, particularly in the case of simultaneous orders of the same Product by several customers. In the event that a Product is unavailable after you have placed your order, we will inform you by email or telephone as soon as possible, offering you either to order another Product presented on the Site as a replacement, or to cancel your order.

SILA PARIS WATCHES assumes no liability in the event of out-of-stock or unavailability of Products for orders not yet accepted by SILA PARIS WATCHES.

SILA PARIS WATCHES reserves the right to change the Products offered on the Site at any time and without notice. In order to ensure better quality of service and availability of our Products to all customers of the Site, SILA PARIS WATCHES reserves the right to limit the quantity of Products that can be purchased by a customer, in accordance with the applicable provisions in this area, in particular those of Article L. 122-1 of the French Consumer Code.

5. Ordering procedure

5.1. Selection of Products

At any time, you can add Products to your cart, and choose to complete your purchases or continue browsing.

You can view your selection by clicking on “Basket” in the menu at the top right where the following will appear: the photo(s) of the Product(s), its color(s), the quantity(ies) chosen, its unit price(s) and the subtotal of the selection.

5.2. Identification

After selecting the Product(s), click on “Pay” to start the ordering process.

If you already have a customer account, you can log in at this stage by clicking on “log in” and entering your password.

If you do not have a customer account, you can either create one or continue shopping as a guest.

Your usernames and passwords are strictly personal, and you therefore agree to keep them safe and secure and never share them with third parties. SILA PARIS WATCHES cannot be held responsible for any loss, theft, or fraudulent use of your customer account. If this is the case, you agree to inform SILA PARIS WATCHES immediately.

The data recorded by the Site constitutes proof of all transactions between SILA PARIS WATCHES and its customers. In the event of a dispute between SILA PARIS WATCHES and one of its customers regarding a transaction carried out on the Site, the data recorded by SILA PARIS WATCHES shall be considered valid proof of the content of the transaction.

You can deactivate your account at any time by sending an email to hello@sila-paris.com . After deactivating your account, you are free to create a new account at any time.

 

5.3. Validation of the order

5.3.1. Validation of the Delivery method

You will need to complete the Delivery information required for the successful dispatch of your order: country of dispatch, title, first name, last name, telephone number and Delivery address, and confirm your Delivery method.

Once this step is completed, click on “Continue to payment method”.

5.3.2. Validation of the payment method and payment of the order

You will then be prompted to select a payment method and enter the associated information.

At the end of the ordering process described above, click on the “Place My Order” button. The sales contract will then be definitively formed.

You must carefully check the accuracy of your selection before confirming your order. While every effort is made to ensure that the color and pattern of the Products whose photos are displayed on the Site are faithful to the original Products, variations may occur, in particular due to technical limitations of color rendering on your computer equipment. Consequently, SILA PARIS WATCHES cannot be held responsible for non-substantial errors or inaccuracies in the photographs or graphic representations of the Products appearing on the Site. If you have any questions about the Products, you can naturally contact us at hello@sila-paris.com .

For more information regarding payment terms (currency, accepted payment methods, etc.), please refer to the article below “6. Prices – Accepted Payment Methods”.

Once completed, your order is forwarded to SILA PARIS WATCHES for processing.

SILA PARIS WATCHES reserves the right not to accept an order from a customer with whom it is in dispute over a previous order, or if SILA PARIS WATCHES reasonably believes that such customer has breached these Terms and Conditions or engaged in fraudulent activity, or for any other legitimate reason.

5.3.3. Confirmation of the order

A summary of your order will then be sent to you by email. The acknowledgment of receipt will include the total amount of the order, information relating to the cost and delivery time, the essential characteristics, quantity and price of the Products purchased.

We advise you to keep this acknowledgment of receipt on paper or electronic media.

In accordance with Article L. 134-2 of the French Consumer Code, when an order is for an amount equal to or greater than 120 Euros, SILA PARIS WATCHES keeps the written record of the contract concluded between SILA PARIS WATCHES and a customer electronically for a period running from the conclusion of the contract until the date of Delivery of the goods and for a period of ten years from this date (in accordance with Decree 2005-137 of February 16, 2005). You then have access to this document at any time, upon request made to Customer Service by sending us an email to hello@sila-paris.com ; and proof of your identity.

6. Prices – Accepted Payment Methods

6.1. Price

Product prices are indicated in Euros, all taxes included. Except in cases of reimbursement made (i) in the context of exercising the right of withdrawal or for (ii) lack of conformity and hidden defects, SILA PARIS WATCHES will not reimburse the VAT applied to purchases made on the Site (even in the case where the buyer, after receipt, reships the Products to a country outside the European Union).

For sales made outside the European Union, customs clearance and payment of various duties or taxes are the sole responsibility of the customer.

SILA PARIS WATCHES reserves the right to modify the prices of the Products offered on the Site at any time and without notice. The Products are invoiced based on the prices displayed on the Site at the time you place your order, subject to the availability of the Products ordered at that time.

All orders are payable in Euros and must be paid immediately upon placing your order. In the event that certain Products ordered are unavailable (see Article 4 “Product Availability”), only the price and shipping costs for the available Products will be debited.

6.2. Accepted payment methods

The following payment methods are accepted: credit cards and bank cards (Visa®, MasterCard®, American Express®) via the secure platform implemented by Stripe ( https://stripe.com/fr ). We also accept payments via Paypal

In accordance with the provisions of Article L. 132-2 of the Monetary and Financial Code, the commitment to pay given by means of a payment card is irrevocable.

Any order placed on the Site implies a guarantee on the part of the customer that he/she has all the necessary authorizations to use the means of payment made available on the Site.

Your order will only be shipped after verification of your payment method and receipt of authorization to debit your card.

Your account will be debited when your order is shipped.

SILA PARIS WATCHES does not store its customers' banking data.

7. Retention of Title

The Products ordered remain the property of SILA PARIS WATCHES until full payment of the price by SILA PARIS WATCHES.

On the other hand, you assume the risks (in particular of loss, theft or deterioration) concerning the Products delivered from the moment they are delivered to the address indicated when ordering.

8. Delivery Terms

8.1. Delivery Area

Delivery means the physical delivery of the Product to the customer (hereinafter “ Delivery ”).

Products purchased on the Site can be delivered in France and abroad.

For reasons, particularly security, SILA PARIS WATCHES will not process any order for which a poste restante, hotel, PO box or Cedex address is provided.

The Products are shipped to the Delivery address you indicated during the order process, or to the relay point you have chosen. If this is not chosen correctly, or is unavailable during order preparation or delivery, it is the carrier chosen by the customer who will decide and inform the customer.

In the event of an error in the wording of the customer's contact details, SILA PARIS WATCHES cannot be held responsible for the impossibility of delivering the Product(s) ordered.

8.2. Transport costs

When entering the order on the Site, the customer must choose the Delivery method and the place of Delivery.

The amount of the delivery costs is calculated according to the destination as well as the delivery method chosen.

8.3. Delivery Times

For any order placed on the Site, SILA PARIS WATCHES undertakes to prepare the customer's order within a maximum of 48 hours (excluding weekends and public holidays) and within a maximum of 5 working days during busy periods (Christmas, sales, etc.), it being specified that these deadlines only start from the validation of your order by our Customer Service.

When SILA PARIS is responsible for the delivery of the Product, the risk of loss or deterioration of the Product is transferred to the customer at the time of Delivery.

In order for these deadlines to be met, the customer must ensure that they have provided accurate and complete information regarding the Delivery address (such as, in particular: street number, building number, staircase number, access codes, names and/or intercom numbers, etc.).

SILA PARIS WATCHES cannot be held responsible for any delay in delivery that is not its fault or justified by a case of force majeure (as defined below).

SILA PARIS WATCHES also reserves the right to split Deliveries. The charge to your credit or payment card will be split in the same way to correspond to the price of the Products actually delivered. Shipping costs will only be charged for a single shipment and in accordance with the information provided in your order summary.

For any questions, please contact our Customer Service by sending us an email at hello@sila-paris.com .

9. Delivery Problems

Any failure or delay in Delivery, exceeding the Delivery times mentioned in Article 8 must be reported to our Customer Service as soon as possible by sending us an email to hello@sila-paris.com . Any complaint made after fourteen (14) calendar days after the date of validation of your order cannot be taken into account.

In the event of non-compliance with the Delivery deadline, you can cancel the order, simply by email or registered letter to the following address: SILA PARIS WATCHES - 40 av Gallieni - 92400 Courbevoie

SILA PARIS WATCHES will then be required to reimburse you for all sums paid, at the latest within fourteen (14) days following the date of termination of the sales contract. If you nevertheless receive the Product after using this option, you must return it according to the return procedures provided for in Article 10 below.

You must check the conformity of the Products at the time of Delivery and indicate, if possible on the invoice, in the form of handwritten reservations accompanied by your signature, any anomalies noted (open package, damaged product, etc.).

You must then contact Customer Service by email, by sending us an email to hello@sila-paris.com . In the event of non-conformity of the Products purchased or if they do not give you satisfaction, you can return them or request an exchange or refund under the conditions provided for in Article “10. Right of withdrawal – returns, exchanges, refunds”.

10. Right of withdrawal – returns and refunds

10.1. Right and period of withdrawal

You have a legal right of withdrawal that you can exercise under the conditions provided for in Articles L. 121-21, L. 121-21-1 and L. 121-21-2 of the Consumer Code, if you meet the conditions set out in these provisions, without having to provide reasons and without having to pay penalties.

The general return policy (for any refund request) of SILA PARIS WATCHES allows you to withdraw within fifteen (15) days from the date of Delivery of the Products, without having to justify reasons and without having to pay a penalty. After this period, you will no longer be able to exercise your right of withdrawal.

10.2. Terms of exercising the right of withdrawal

We offer you the possibility to complete and submit your withdrawal declaration by sending us an email to hello@sila-paris.com . You will then receive confirmation of your withdrawal by email.

You may also, before the expiry of the fifteen (15) day withdrawal period mentioned above, send any other unambiguous declaration expressing your wish to withdraw to the following address: SILA PARIS WATCHES - 40 av Gallieni 92400 Courbevoie - France

10.3. Consequence of the right of withdrawal

As part of the exercise of the right of withdrawal or in the event of non-conformity of the Product, you can return the product(s) purchased by requesting a refund under the conditions described in Article 11 below.

11. Return and refund terms

11.1. Return procedure

When exercising the right of withdrawal, the Products must be returned in their original packaging (with the SILA box and the cushion for the watch and the bangle), in their original condition, new, unworn and accompanied by their purchase invoice or a copy in the event of a partial return.

The return of a Product, in the event of a refund request, is at your expense and at your risk.

To do this, you must send an email to hello@sila-paris.com stating the reasons why you wish to make a return.

Products returned incomplete, damaged, worn or soiled will not be refunded.

11.2. Reimbursement

In the event of a refund request, this will be made within a maximum of fifteen (15) days from receipt of the Product(s) by SILA PARIS WATCHES. Once the Products have been received, checked and accepted by our services, the refund, including the standard delivery costs of the initial order, will be made using the same payment method used when ordering.

Please note, however, that an additional delay may be applied by your bank when making the refund.

11.3. Gifts ordered from the Site

Since only the bank account of the person who ordered the product can be recredited, only that person can request a refund via the return procedure on the Site. The customer who purchased the gift must then follow the return procedure set out in Article 11.2.

12. Legal guarantees

The Products sold by SILA PARIS WATCHES are subject to the legal warranty conditions provided for by Articles L. 211-4 to L. 211-13 of the Consumer Code and by Articles 1641 to 1648 of the Civil Code, to the exclusion of all other warranties:

• Legal guarantee of conformity

SILA PARIS WATCHES will deliver to you a Product that complies with the contract and is free from defects of conformity upon delivery of said Product, in the sense that the Product will be suitable for the use normally expected of a similar good and that it will have the characteristics presented at the time of sale. SILA PARIS WATCHES is also liable for defects of conformity resulting from the packaging.

SILA PARIS WATCHES may replace the non-compliant Product. If replacement is not possible within one (1) month following the complaint or, if you request it with due justification, you may request a refund of the price of the Product.

This warranty will only apply if you request it within two years of delivery of the goods. Any defects in conformity that appear within twenty-four (24) months of Delivery are presumed to have existed at the time of Delivery, unless proven otherwise.

• Legal guarantee of hidden defects

SILA PARIS WATCHES will provide you with a Product free from hidden defects that would make it unfit for its intended use, or that would so diminish this use that you would not have purchased it, or would have paid a lower price for it, if you had been aware of them. This guarantee will only apply if you make the request within two (2) years from the discovery of the defect.

In the event of a hidden defect, you will have the choice of returning the Product and receiving a refund of the price and costs incurred by the sale or keeping the Product and receiving a partial refund. In all cases, it will be your responsibility to prove that you meet the conditions of the warranty.

In the event of a lack of conformity or hidden defects, you must return the Products to the following address: SILA PARIS WATCHES - 40 av Gallieni - 92400 Courbevoie FRANCE

• Force majeure

In the event of the occurrence of a force majeure event preventing the execution of these General Terms and Conditions of Sale, SILA PARIS WATCHES shall inform the customer within fifteen (15) days of the occurrence of this event, by email or by registered letter with acknowledgment of receipt. Expressly considered as cases of force majeure or fortuitous events, in addition to those usually recognized by the jurisprudence of French courts and tribunals, are total or partial strikes, lockouts, riots, boycotts or other actions of an industrial nature or commercial disputes, civil unrest, insurrection, war, bad weather, epidemic, blockage of means of transport or supply for any reason whatsoever, earthquake, fire, storm, flood, water damage, governmental or legal restrictions, legal or regulatory changes in forms of marketing, computer breakdown, blockage of telecommunications, including wired or wireless telecommunications networks, and any other case beyond the control of the parties preventing the normal execution of the contractual relationship. All obligations of the parties are suspended for the duration of the force majeure event, without compensation. If the force majeure event continues for more than three (3) months, the transaction concerned may be terminated at the request of SILA PARIS WATCHES or the customer without compensation from either party. Failure to pay by the customer cannot be justified by a case of force majeure.

1. Limitation of liability

Under no circumstances may SILA PARIS WATCHES be held liable for any damage that does not result from a failure by SILA PARIS WATCHES to fulfill one of its obligations.

12. Miscellaneous provisions

If one or more provisions of these General Conditions of Sale are held to be invalid or declared as such pursuant to a law, regulation or following a final decision of a competent court, the other provisions shall retain their full force and scope.

No tolerance, inaction or inertia on the part of SILA PARIS WATCHES may be interpreted as a waiver of its rights under the General Conditions of Sale.

13. Applicable Law - Disputes

These General Terms and Conditions of Sale are governed by and interpreted in accordance with French law. However, in accordance with EC Regulation 593/2008 of 17 June 2008, these General Terms and Conditions of Sale do not prevent SILA PARIS WATCHES from complying with a provision more favourable to the customer and from which it cannot be derogated by agreement, under the law where the customer has his habitual residence.

In the event of a dispute relating to the execution of an order, you have the option of resorting to a conventional mediation procedure or any other alternative dispute resolution procedure.

These General Terms and Conditions of Sale are written in French. Notwithstanding the above, in the event of a dispute, in accordance with Regulation No. 44/2001 of December 22, 2000:

- you can bring the matter before either the court of the place where you are domiciled or the French courts,
- SILA PARIS WATCHES may bring the matter before the court of the place where you are domiciled.

In the event of any discrepancies between the French version and the English version of the General Conditions of Sale, the French version shall prevail.

14. General conditions of use

The website www.sila-paris.com (hereinafter the “ Site ”) is administered by the company SILA PARIS WATCHES, a simplified joint-stock company with a share capital of 200,000 euros, whose registered office is located at 40 av Gallieni - 92400 Courbevoie, registered in the trade and companies register under number 895 178 010 RCS Nanterre

The host of the website www.sila-paris.com is: Shopify

The publication director is Anne-Laure Ferrandou, legal representative of the company SILA PARIS WATCHES, who you can contact at the following address: hello@sila-paris.com .

Use of the Site and purchases of products offered on the Site are subject to these General Conditions of Use (hereinafter the " General Conditions of Use "). By using the website www.sila-paris.com/ , you acknowledge having read, understood and accepted without reservation these General Conditions of Use. Similarly, by using the Site you acknowledge the confidentiality clauses of the Site (see "Security and Confidentiality").

SILA PARIS WATCHES may modify and update these Terms of Use at any time. The Terms of Use in effect at the time you use the Site are those that are binding on you.

We advise you to keep yourself regularly informed of the current conditions. You can consult the current version of the General Conditions of Use at any time by clicking on the link [°].

15. Personal data and cookies

In accordance with the provisions of Law No. 78-17 of January 6, 1978 relating to information technology, files and freedoms, the Site has been declared to the CNIL (National Commission for Information Technology and Freedoms) under number 2109124.

All information in your Account is only used in the context of your business relationship with www.sila-paris.com/ . This information is never shared with third parties or resold. Finally, your banking information is never in our possession. Transactions are entirely processed by PayPal or by the secure payment module of our partner STRIPE. The Site uses cookies (connection witnesses) which the user is informed about when arriving on the website which allow to record information relating to the navigation of the computer on the website. These cookies are only installed after acceptance by the user, the continuation of the navigation on the website being considered acceptance. The user can oppose the use of these cookies by configuring his browser, knowing that access to certain services may require the prior acceptance by the user of cookies.

16. Intellectual Property

All elements (drawings, models, illustrations, images, soundtracks, texts, logos, brands, etc.) constituting the Site are the exclusive property of SILA PARIS. Except for the exceptions expressly provided for in the General Conditions of Use, you are prohibited from reproducing in whole or in part, by any means whatsoever, distributing, publishing, transmitting, modifying or selling all or part of the content of the Site, or creating derivative works from it without the prior written consent of SILA PARIS.

The trademark “SILA PARIS”, all other trademarks and logos related to SILA PARIS, registered or not, displayed on the Site, as well as the domain name “sila-paris.com” are and will remain the exclusive property of SILA PARIS. Any reproduction, distribution, transmission, modification or use of these trademarks without the express prior consent of SILA PARIS WATCHES, for any reason whatsoever, is prohibited.

You may not remove any copyright, trademark, or other proprietary notices from the Site or any content contained therein. You may make a single copy of the web pages published on the Site for your private, personal, and non-commercial use, provided that any copy of these web pages retains all copyright and proprietary notices contained therein.

17. Links

The Site may contain links to third-party sites not published or controlled by SILA PARIS WATCHES. Such links are provided solely as a convenience; they cannot and should not be interpreted as an express or implied endorsement of these sites, their content, or any products or services offered therein.

You may only establish a link to the Site with the prior, express written authorization of SILA PARIS WATCHES.

18. Limitation of liability

SILA PARIS WATCHES shall not be liable to you or any third party for any indirect, incidental, special, or consequential damages—including, but not limited to, any loss of profits or other indirect losses—resulting from your use of or inability to use the Site. This limitation of liability applies to the fullest extent permitted by law.

19. No Warranty

SILA PARIS WATCHES cannot guarantee or affirm:

- that the Site is free from viruses, data-overwriting programs, Trojan horses or other destructive material,

- that the information contained in the Site is accurate, complete or up to date.

The Site may contain technical inaccuracies or other defects, SILA PARIS WATCHES does not guarantee the correction of these defects. The Site and its content are presented "as is" and "as available". SILA PARIS WATCHES expressly excludes all forms of guarantee, and in particular, any implied guarantee relating to the usual conditions of use of the Site or the suitability of the site for normal use or specific use, its quality or compliance with any legal provisions. This limitation of liability applies to the fullest extent permitted by law.

20. Applicable Law - Disputes

These General Conditions of Use are governed by and interpreted in accordance with French law in accordance with EC Regulation 593/2008 of June 17, 2008. These General Conditions of Use are written in French.

In the event of a dispute relating to the use of the Site, you have the option of resorting to a conventional mediation procedure or any other alternative dispute resolution procedure.

In the event of a dispute, in accordance with the provisions of Regulation No. 44/2001 of 22 December 2000:

- you can bring the matter before either the court of the place where you are domiciled or the French courts,

- SILA PARIS WATCHES may bring the matter before the court of the place where you are domiciled.

SILA PARIS WATCHES reserves the right to seek and obtain injunctions or orders to defend its rights hereunder.

In the event of any discrepancies between the French version and the English version of the General Conditions of Use, the French version shall prevail.